FEDERAL · PUBLIC SAFETY · SECURE WEB
The FBI’s public tip-submission platform, built from scratch.
A nationally visible public-safety system for submitting potentially sensitive information to the Federal Bureau of Investigation.DESIGN + DEVELOPMENT / GREENFIELD BUILD
CLIENTFederal Bureau of Investigation
ROLEDESIGN + DEVELOPMENT / GREENFIELD BUILD
OUTCOMENational — public-safety platform
The FBI needed a public-facing experience through which people could submit tips and supporting information.
The interface had to make a consequential process understandable to a broad public audience.
The system’s purpose demanded care around clarity, trust, data handling, and production reliability.
RESPONSIBILITY
What Mitch owned.
Translated the submission process into a usable public experience
Owned implementation across the application surface
WHAT WAS BUILT
The working system.
Public tip-submission workflowStructured information captureSupporting-data and submission experienceProduction-ready web applicationTECHNICAL COMPLEXITY
What made it consequential.
Federal and public-safety contextPotentially sensitive user submissionsBroad range of users and devicesHigh consequences for ambiguity or failurePRODUCTION OUTCOME
A national public-facing submission platform created from the ground up for one of the world’s most recognized law-enforcement organizations.
Product architectureFull-stack engineeringSecure web developmentUser experienceData workflowsProduction delivery
Watch Duty
BRING THE HARD PROBLEM
Put that project back on the roadmap.
Tell me what needs to work, where you’re stuck, and what the system has to fit.
Talk to Mitch